URL: http://www.cavrcanada.org/cgi/page.cgi?_id=19

Generic Position Description for Administration of Volunteer Resources

Main purpose: With the support of management and board, develops a vision for volunteerism in the organization. Mobilizes and manages volunteers to enhance the vision and mission of the organization. Introduces and ensures effective volunteer management practices and standards in the organization.

Program Administration

Develops a plan for volunteer involvement in the organization
Develops a budget to support the plan
Develops policies and procedures
Tracks results through standardized record keeping practices
Maintains volunteer files on each volunteer ensuring documentation of screening practices

Job Design

Consults with staff and volunteers in the organization
Assesses organizational and volunteer needs
Develops volunteer roles and assignments to meet assessed needs
Identifies knowledge, skills, abilities and motivations required to fulfill the volunteer role
Assesses potential risks for positions and addresses with appropriate level of screening protocol and by identifying training needs

Recruitment

Recruits volunteers for specific roles and assignments through internal and external strategies �
Develops community partnerships and collaborations

Matching and Placement

Screens applicants
Matches prospective volunteers with available opportunities or may create new opportunities to meet organizational needs
Orients volunteers to the organization
Arranges for volunteer orientation and training for their specific role

Supervision and Monitoring

Ensures that volunteers have adequate supervision to fulfil their assignments/roles
Monitors volunteer, staff and client satisfaction
Resolves volunteer and staff concerns
Ensures that volunteers receive feedback in their performance
Conducts program evaluations with a view to improving the volunteer program

Recognition

Recognizes volunteers and staff through both formal and informal means.

Staff Relations

Develops a climate of readiness for volunteers
Provides guidance , training and support to staff working with volunteers